Privacy
Peacock & Owl Privacy Terms
E-commerce Policy
Thank you for visiting Peacock & Owl’s website Peacockandowl.com. By accessing or using our Website, you agree to be bound by the terms and conditions of this E-commerce Policy. Please read this policy carefully before making any purchases or using our services.
1. General Terms
1.1. Acceptance: By purchasing through our Website, you acknowledge that you have read, understood, and agree to abide by this E-commerce Policy.
1.2. Eligibility: You must be at least the age of majority in your province or territory of residence to make purchases on our Website.
1.3. Accuracy of Information: You agree to provide accurate and complete information when making purchases on our Website. We reserve the right to refuse or cancel any orders placed with incorrect or fraudulent information.
2. Product Information
2.1. Accuracy: We strive to provide accurate descriptions, images, and pricing information for all products on our Website. However, we do not guarantee the accuracy or completeness of this information.
2.2. Availability: Product availability may vary and is subject to change without notice. We reserve the right to limit the quantity of products available for purchase.
2.3. Prices: All prices listed on our Website are in Canadian dollars (CAD) unless otherwise specified. Prices are subject to change at any time without notice.
3. Ordering Process
3.1. Placing an Order: When you place an order through our Website, you are making an offer to purchase the products selected. We reserve the right to accept or decline this offer at our discretion.
3.2. Order Confirmation: Upon receiving your order, we will send you an email confirmation with details of your purchase. This confirmation does not signify our acceptance of your order; it is simply a confirmation that we have received it.
3.3. Cancellation: You may cancel your order within a reasonable timeframe before it has been processed and shipped. Once an order has been shipped, it cannot be canceled.
4. Payment
4.1. Payment Methods: We accept various forms of payment, including credit cards, debit cards, and electronic payment methods. All payments are processed securely through our third-party payment processor.
4.2. Taxes: Prices listed on our Website do not include applicable taxes, which will be added to your order total at checkout.
5. Shipping and Delivery
5.1. Shipping Options: We offer various shipping options, including standard and expedited shipping. Shipping costs and delivery times vary depending on your location and the shipping method selected.
5.2. Delivery: We aim to ship orders promptly and deliver them within the estimated timeframe. However, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers or other factors beyond our control.
6. Returns and Refunds
6.1. Return Policy: If you are not satisfied with your purchase, you may return it within [number] days of receipt for a refund or exchange, subject to the terms of our Return Policy.
6.2. Refunds: Refunds will be issued in the original form of payment upon receipt and inspection of the returned items. Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error.
7. Privacy and Security
7.1. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7.2. Security: We employ industry-standard security measures to protect your personal and financial information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Contact Information
If you have any questions or concerns about this E-commerce Policy or any other aspect of our Website, please contact us at helpdesk@peacockandowl.com or 416-986-7615.
9. Changes to this Policy
We reserve the right to modify or update this E-commerce Policy at any time. Any changes will be effective immediately upon posting on our Website. We encourage you to review this policy periodically for any updates.
By using our Website after any changes to this policy, you agree to be bound by the revised terms and conditions.
Last updated: February 22, 2024
This E-commerce Policy constitutes the entire agreement between you and Peacock & Owl regarding the use of our Website for purchasing products and services.
